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Order Fulfillment Pricing

Order fulfillment for small businesses

Just in time to grow your business...

 

Standard Call Center Fees

Where most companies give you less than a half hour, SBW provides a full hour of agent time at no extra cost.  And we haven't found a call center yet that beats our additional minute charge.  

Small Business Warehousing provides after hours and weekend call center services for an additional premium.  We require just 24 hours notice whenever you'll need this feature.

Set-up Fee/Programming $50.00
Operator Training $0.00
Operator Rate - per add'l minute $0.50
Operator - weekend/after hr: per hr $20.00
Minimum Rate - per month $25.00
Monthly Maintenance $0.00

*Call center services include a toll-free number for your customers in the US, as well as a direct line for International customers.  Minimum monthly rate includes a full hour of agent time.

Additional Order Fulfillment Information

All order fulfillment pricing listed is standard costs and applicable to most clients.  Additional charges for any custom request by our clients are billed directly to that client.  These requests can range from custom printed packing slips to custom packing material.  Clients are also responsible for all shipping charges pertaining to their accounts from utilized carriers.  

Standard Order Fulfillment Pricing

This is standard pricing for most of our order fulfillment customers.  We keep pricing simple and easy.  There are no extra charges for customer returns.  No set-up fee.  We'll include up to 2 additional items per order at no additional charge (a sample product, business card, catalog, etc.).

Set-up Fee $0.00
Receive Orders (Email or Fax) $0.00
Order Fulfillment Charge - Retail $2.40
Fulfillment Charge - Whsle - 1st box $3.00
Fulfillment Charge - Whsle - add'l box $1.25
Return Processing $0.00
Gift Basket Labor - per hour** $15.00
Customs Prep - per order $2.00
Light Assembly - per display $2.00
COD Processing and Prep $2.00
Extras w/Order (sample, catalog, business card) $0.00
Gift Wrapping - per item $1.00
Envelope Packaging $1.50

* Standard order fulfillment charge includes standard packaging material and packing slip.
** 2 hour minimum, paid in advance.

Standard Operational Fees

Monthly Minimum** $100.00
Basic Reports $0.00
Custom Reports TBD
Receiving Fee $0.00
Administrative Support $0.00
Storage Fee** $25.00

**Monthly minimum and storage fees must be paid at the beginning of the month.  First $100 includes 41 standard packages shipped.  Once your minimum has been met, your account will be charged based on your average weekly shipments.

 

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inquiry@sbwarehousing.com
Small Business Warehousing
Order Fulfillment
276-881-8681

 

 

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